Sessions are about 45-50 minutes in total. Any session that passes the 50-minute mark will be charged a small additional fee. However, there are exceptions to this policy, for example, if a patient is currently in crisis. 

Alicia Cadiz, LLC is currently accepting out-of-network, direct-pay insurance in addition to the insurance listed below. Payment is due in full on the date of your appointment. 

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• UnitedHealthcare

• Optum Emotional Wellbeing Solution (Premium EAP)           

• UnitedHealthcare Global       

• Medicare

• Optum Medicare

• Aetna Medicare

• Humana Medicare

• Optum Medicaid

• EAP: Humana 

• EAP: Cigna

• EAP: Optum/United Health

• EAP: HealthAdvocate

• AllSavers UHC     

• Ambetter

• Oscar

• Christian Brothers Services - Aetna

• Cigna

• Humana

• Florida Blue

• Surest (Formerly Bind)

• Confide Enhanced EAP

• Trustmark Health Benefits - Aetna

• Health Plans Inc.

• Trustmark Health Benefits - Cigna

• Health Scope - Aetna

• Trustmark Small Business Benefits - Aetna

• Meritain

• UHC Student Resources

• Nippon

• UMR United Healthcare Shared Services

• Optum Live & Work Well (EAP)                                                       

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It is the patient's responsibility to contact their insurance company to discuss out-of-network benefit coverage, reimbursement rates, changes in insurance policies, as well as any updated information from their insurance carrier. 

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Alicia Cadiz, LLC can provide receipts after services are completed and payment is collected that you can submit to your insurance company. Please reach out with any questions or guidance. ​

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Please visit our Services page for pricing regarding out-of-network direct pay. 

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If you need to re-schedule an appointment, it can be done by phone, text or e-mail. Appointments must be cancelled 24 hours before the appointment time or you will be charged the full session fee. This fee is not reimbursed by your insurance company. We are mindful of all of our clients busy schedules and you must keep in mind that if you don’t keep your appointment, that spot could have been given to another client in need.

I am licensed to practice virtual therapy in Florida and South Carolina. Therefore if you are a resident of either state you will be eligible to work with me!